Put Down That Cellphone: Brian Haggerty Restores Civility in The Business World
Undoubtedly, the first thing people notice about Brian Haggerty is his voice - smooth,
pleasant and knowledgeable - though never condescending. It's little wonder that
he has been able to capture the attention of so many, including middle school children,
a seemingly Herculean task.
Haggerty, a former Commissioner of Public Affairs in Lyndhurst, began his manners
education journey in the Belleville school district. The children there were so
impressed with the theretofore unknown to them etiquette and manners, that they
clamored for …
5 Simple Ways for a Stronger Working Relationship with your Co-workers – Bringing Civility Back to the Workplace
Complaints, grievances, nagging, gossip, pessimism, anger and misery. Nothing’s
worse than a workplace where co-workers and bosses alike share in these unfortunate
traits with one another daily. It affects productivity and, even worse, your outlook
on life. The dread we may feel in our gut—knowing what awaits us as we head to work—is
enough to ruin not only your day, but also your personal life.
If you are experiencing these very things at work, it means that negative behavior
among the office or workplace is caught in a vicious cycle. The good news is that
if you are determined to change the atmosphere at work, you can be the spark that
sets off an entire new approach to the way co-workers, managers and bosses communicate
with each other. You can set the tone for better communication, stronger working
relationships and establish a more peaceful working environment that is birthed
from knowing how to communicate in a positive and productive manner—and whose method
is rooted in the decision to be the change you would like to see in your co-workers.
Here are five simple things that you can do to enlighten and lighten the otherwise
dark and dreary atmosphere that has clouded your workplace …
Check back here often for the latest Brian Haggerty news and information about Brian’s new book:
"Put That Cell Phone Down and Look Me in the Eye: Bringing Civility and Respect Back to the Workplace at ALL Levels of Business".
Less Is More
Anything that is scarce is perceived as more valuable. This includes people. If you are a non-stop talker
or are the first to arrive/last to leave, people will grow tired of you. If you wish for people to
perceive you as valuable, speak less and don’t stay long. Leave people wanting more of you, not less.
Put Your Phone Away
No need to be attached to your phone 24/7. Put it away or on silent and don't check your e-mails or texts
when you are speaking with others. The real person with whom you are speaking should always be given
priority over anything on your phone.
Send a Written Note
If you make a new connection with someone and want to seal the deal, send a brief written note instead of
an e-mail. E-mails are a penny a dozen, but a written note is rare these days and will be appreciated and
remembered. What's more, people keep them.
Return Phone Calls
If someone calls you in the morning, be sure to return their call by the afternoon. If they call in the
afternoon, call them first thing in the morning. This will establish your reputation for being reliable
Whether it is a special occasion, a birthday, a school or sport event, or even a wake. Show up! While you
don't have to stay long, just showing up shows your respect for the other person or people and will be
remembered and appreciated.